pp's Privacy Policy

1 Introduction

pp (referred to below as "we", "our", or "the platform") operates an online gaming and betting platform for users in Bangladesh. This Privacy Policy ("Policy") describes what information we collect when you use our website https://pp-vip.cam, create an account, or use our services, how we process that information, and what steps we take to protect your privacy.

We believe that protecting user data is a fundamental responsibility. That is why every transaction and personal detail you share with pp is safeguarded to the highest security standards.

2 Types of Information Collected

2.1 Registration and Identity Information

When you open an account with pp, we collect the following information:

• Full name and date of birth (for age verification — all activities are for users aged 21 and above)
• Mobile number and email address
• National ID or passport number (where identity verification is required)
• Username and password

2.2 Financial Transaction Information

To process deposits and withdrawals, we store your mobile banking account details (bKash, Nagad, or Rocket number). This information is used solely to complete transactions and to prevent potential fraud.

2.3 Technical and Usage Information

While you browse the site, we automatically collect certain technical information, including:

• IP address and device information (operating system, browser version)
• Session duration and a list of pages visited
• Cookies and local storage data (details below)
• Referrer URL (the source from which you arrived at the site)

2.4 Gaming Activity Information

We retain your gaming history — which games you played, bet amounts, and win/loss records — to manage your account and enforce our responsible gaming policy.

3 Purposes of Information Use

Collected information is used for the following purposes:

1. Account management: To create, verify, and maintain your account.
2. Transaction processing: To securely complete deposits and withdrawals.
3. Security and fraud prevention: To detect unauthorised access and suspicious activity.
4. Customer support: To assist you via live chat or email.
5. Promotional communication: To inform you about bonuses and offers (where you have given consent).
6. Legal compliance: To meet applicable regulatory requirements.
7. Service improvement: To analyse user experience and improve the quality of the site.

4 Information Storage and Security

pp applies industry-standard security measures. All your information is transmitted via SSL (Secure Socket Layer) encryption and stored on servers in encrypted form. We take the following steps:

• Firewalls and intrusion detection systems
• Regular security audits and vulnerability testing
• Strict access controls — only authorised staff can view your information
• Data backup and disaster recovery planning

Your information is retained for as long as is necessary to provide the service. After an account is closed, certain information may be kept for a defined period as required by law.

5 Sharing Information with Third Parties

pp never sells or rents your personal information. However, information may be shared with third parties in the following limited circumstances:

5.1 Service Provider Partners

Only the minimum information necessary to deliver the service is shared with payment processors (bKash, Nagad, Rocket), technology infrastructure providers, and game suppliers. These partners are contractually bound to uphold our privacy standards.

5.2 Legal Obligations

Information may be disclosed in response to a court order, a lawful request from an investigating authority, or any other legal requirement.

5.3 Corporate Restructuring

If a merger or acquisition of the company occurs, user information may be transferred as applicable. In such a case, we will notify you in advance.

6 Cookies Policy

The pp website uses cookies and similar tracking technologies. Cookies are small text files stored in your browser that help improve site functionality.

• Essential cookies: For login sessions, security, and core site operations.
• Functional cookies: To remember your preferences and language settings.
• Analytics cookies: To understand site usage patterns — these contain no personal identifiers.

You can disable cookies through your browser settings, though doing so may limit some features of the site.

7 User Rights

You have the following rights over your personal information:

• Access: You may request to know what information we hold about you.
• Correction: You may request that inaccurate or incomplete information be corrected.
• Deletion: In certain circumstances, you may request that your information be deleted.
• Objection to processing: You may request to opt out of marketing communications.
• Data portability: You may request your information in a readable format.

To exercise these rights, please contact our customer support. We are available 24/7 via live chat or email in both Bengali and English. You can also find detailed information on this in our FAQ section.

8 Protection of Minors

All pp services are exclusively for individuals aged 21 and above. We do not knowingly collect information from any minor. Age is verified at registration. If it comes to our attention that a minor's information has been stored by mistake, it will be deleted immediately and the associated account will be closed.

Responsible gaming is very important to us. Visit our Responsible Gaming page for details on the tools and support we provide.

9 International Data Transfers

Our servers and service providers may be located in various countries. Where information is transferred internationally, we ensure that the receiving party maintains adequate security measures and follows data protection standards. The aim of this policy is always to give your privacy the highest priority.

10 Policy Changes and Updates

pp reserves the right to update this Privacy Policy from time to time. For any significant changes, we will publish a notice on the site or inform you directly. The latest effective date will always be shown at the top of this page. Continued use of the site after a change is made will be considered acceptance of the updated policy.

11 Contact

If you have any questions or requests regarding this Privacy Policy, please contact us:

• 24/7 live chat (bottom-right corner of the site)
• Email: [email protected]

We respond to enquiries in both Bengali and English. To learn more about pp, visit our About Us page.